Vintage Grand Hotel - Formerly Ghaya Grand Hotel

The property was excellent

Vintage Grand Hotel isn’t just a place to stay — it’s a dimension. A space where you feel at home the moment you walk in. Where peace finds you. Where you’re surrounded by calm, comfort, and a team that treats you like family. The value for money is unbeatable, the rooms are spacious and thoughtfully designed, but what truly makes this place special… is the people. The Front Office Team – the welcoming heart of the hotel Led by the graceful and ever-composed Akanksha, this team sets the tone for the entire experience. Claudyn, Nelum, Imane, Kamil, Moe, Juvy, Jannice, and Mahmoud – each of them brings something unique to the table: warmth, intuition, attention to detail, and an unwavering commitment to guest satisfaction. They don’t just work the front desk – they create first impressions that last. The Service Team – the silent strength and soul of your stay These are the everyday heroes who make everything feel effortless. Baburajan, Rakesh, Roja, Fahim, Nagesh, Parhathi, Ramer, Sheldan, Ranjeeta, Daniel, Ahmed, Roshen, and Meerbern – thank you. You work with heart, and it shows. You serve with kindness, and it’s felt. Whether it’s a small gesture or a big request, you always go above and beyond — not out of duty, but out of care. Together, this team creates more than hospitality — they create harmony. Every moment, every smile, every action is done with intention and heart. Vintage Grand Hotel is a place where service isn’t just professional — it’s personal. Where comfort meets care. Where hospitality becomes healing. And where you’re not just a guest — you’re home.

There are hotels — and then there is Vintage Grand Hotel. A place that doesn’t just accommodate you, but embraces you. From the moment you arrive, you’re not just a guest — you’re part of something more. A quiet, peaceful space where everything works with seamless precision. Where the service feels sincere, the rooms feel like home, and the experience feels… effortless. And while the modern, spacious layout and unbeatable value for money make it a smart choice — it’s the people who make it extraordinary. The Front Office Team is the voice, the smile, and the soul you meet first. Under the leadership of the elegant and efficient Akanksha, this team creates magic daily. Claudyn, Neelum, Imane, Kamil, Moe, Juvy, Jannice, and Mahmoud are not just doing a job — they’re orchestrating calm, solving problems before they even happen, and creating a flow that makes every guest feel relaxed, respected, and truly valued. The Service Team — the unsung champions of the guest experience. Baburajan, Rakesh, Roja, Fahim, Nagesh, Parhathi, Ramer, Sheldan, Ranjeeta, Daniel, Ahmed, Roshen, and Meerbern — your consistency, care, and quiet excellence never go unnoticed. Every small action contributes to a larger sense of ease and comfort. Your work adds warmth to every corridor, every table, every room. You are the reason guests can fully relax and trust that everything is taken care of. Together, this team doesn’t just run a hotel. They hold the energy of a sanctuary — where travelers find not only rest but connection. Where every guest is seen, every moment is intentional, and every day is a reminder that true hospitality is an art — and these professionals are the artists. Thank you, Vintage Grand Hotel team, for creating a space where one can truly arrive, exhale, and feel at peace.

The most important advantage of this hotel is the value for money. The staff were exceptionally good at the front desk, housekeeping, bars, pool staff, and the concierge. The hotel receives packages from all over the world for its customers, with ample storage sites and an accurate logbook to find your stuff. This is the main reason I chose the hotel/apartment for my stay over apartments elsewhere, which had only one staff member in the lobby and could not receive packages unless you were physically available. The apartment was capacious. It had all the necessary stuff, although I had seen better kitchenware in other apartments in Dubai. There is daily housekeeping as well. There is plenty of complimentary water replenished daily. There is an open area near the pool and beside the sports bar. You may use this area to bring your food and drinks. Or you may opt to order from the numerous in-house bars and restaurants. The facility has a 24-hour pharmacy, a small market, and different shops and services that will keep you inside if you want. Across the street is a gas station with a Domino's pizza and a small branch of the French supermarket Jean. The park is beneath your apartment and accessible directly by the elevator from your door. There is a sizeable nearby mall and plenty of hypermarkets.

My stay at the Vintage Grand Hotel Dubai was very enjoyable. From the moment I arrived, I felt welcomed by the friendly and professional staff. The hotel combines classic elegance with modern comfort, and my room was clean and well-designed. Special thanks to Mr. SANTOSH and Mr. BABU, who provided attentive service and added a personal touch to my stay. Overall, I’d recommend the Vintage Grand Hotel Dubai as a solid choice for anyone visiting the city.